Conditions of Entry

About these Conditions

The purpose of these Conditions of Entry is to ensure the safety and enjoyment of all visitors to the Bowery Theatre, The Saint Albans Community Centre and all venues operated by Brimbank City Council that tickets are sold to or entry is granted through registration or other process. (Venue)

These Conditions of Entry (“Conditions”) apply to your entry and use of Venues.

In these Conditions, references to:

(a) ‘we’, ‘us’, ‘our’ or ‘Venue’  means the Brimbank City Council, it’s Venue and its employees, agents, officers and independent contractors;

(b) ‘you’ or’ your’ refers to you, or any person with you, including any dependents or children under your supervision.


You must comply with these Conditions and follow the reasonable directions of Venue team members, as well as any signage in relation to your entry and use of the Venue.

We reserve the right to deny entry to or remove any person from the Venue.


Your belongings
You are responsible for the security of your own belongings while at the Venue and you must not:

(a) leave any bags or personal items unattended;

(b) have in your possession and/or refuse to surrender to Venue team members any prohibited object or article including but not limited to dangerous items, photographic or recording equipment or food or alcohol that is not permitted to be brought into or used in the Venue; or

(c) refuse to undergo a physical search or a search of your belongings.


We reserve the right to:

(a) inspect and search you and your belongings while you are at the Venue;

(b) require any bag or personal items to be stored on site, which may attract a fee;

(c) exclude all bags from the Venue when deemed appropriate; and

(d) deny entry or remove you from the Venue (without refund) if you refuse to comply with these above Conditions of Entry.


Your behaviour
You are responsible for behaving in a manner that does not interfere with the safety and enjoyment of others. Specifically, you must not:

(a) behave in a manner which causes or may cause property damage or that threatens or may threaten the safety of performers, visitors, other audience members or any other persons, including as a result of intoxication; or

(b) behave in a manner that unreasonably interferes with other audience members enjoyment of the Venue or any presentation in progress, including through the use of cameras, mobile phones, personal computers, paging devices or other electronic devices.


Respectful Workplaces

(a) Brimbank City Council, we aim to provide the best possible working environment for our team members and anyone who enters our spaces: one that is based on collaboration and respect.

(b) Whether you are a customer, visitor, employee, contractor, artist, technical crew, function attendee or volunteer, we expect you to contribute to an environment that upholds these standards.

(c) When you are at a Brimbank City Council Venue, if you experience harassment or feel unsafe, please report it as soon as possible to a Venue team member. All reports of harassment, bullying and other inappropriate behaviour will be swiftly investigated in accordance with Council’s policies and relevant legislation and acted upon as appropriate.


Other Responsibilities
You must not:

(a) touch or interfere with the artwork or any other objects on display in exhibitions, displays or in the foyer of the Venue unless the item is clearly designated as an interactive element;

(b) smoke or use e-cigarettes indoors at the Venue;

(c) take photographs, audio, or video recording where this has been restricted;

(d) consume food or drink (including alcohol) purchased outside the Venue, unless otherwise indicated;

(e) purchase or consume alcohol at or on the Venue unless you are 18 years of age or older;

(f) bring animals onto the Venue, unless they are registered assistance animals;

(g) enter areas of the Venue not open to the public, unless authorised by the Venue; or

(h) bring bicycles, motorcycles, motorised/electric scooters or segways into the building without the express permission of the Venue.


Children under the age of 15 
Children under the age of 15 must be under the supervision of a responsible adult (18 years of age or older) at all times.


Use of your image 
You consent to and authorise us to film, record or photograph you (Recording), and to reproduce Recordings in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction in any medium or context for any purpose without further authorisation by, or compensation or attribution to you. All Recordings are our sole property and you release us from liability arising on account of such usage.
Security cameras may be operating at the Venue and you acknowledge that you may be filmed.

Admission to events 
You must have a valid ticket or entry pass to attend an event or performance and appropriate evidence of entitlement when purchasing a ticket or attending an event or performance with a concession.
Once an Event has commenced, admittance or re-admittance to the Venue will usually be during a suitable break in the Event and may be to a different seating location. For some events, admittance or re-admittance may not be possible. Further information is contained in our Terms and Conditions of Ticket Sales  (linked)

You enter the Venue at your own risk. To the maximum extent permitted by law, Brimbank City Council  will not be responsible for any loss, damage, harm or injury arising from your entry to the Venue.

Other Conditions 
These Conditions prevail in the event of inconsistency with any specific conditions which may apply to:

(a) your use of the Venue Car Park, in which case the conditions will be clearly stated at the Car Park Entry Point and online; or

(b) certain events, in which case the conditions will be clearly stated on the event’s webpage.


Privacy Statement 
We collect, use and disclose personal information in accordance with our Privacy Statement, which is available at (Council Privacy Statement)

Complaints and Feedback 
Consumers are encouraged to provide feedback on the services provided by the Venue. For information on how to provide feedback speak to the Venue team or contact the Venue or The Brimbank City Council during business hours.